Appeal No. 1997-3181
Application No. 08/304,345
teachings of prior art. Therefore, the limitation of
“forming skill groups of available agents with a common agent-
skill indicator,” as recited in Appellants’ claim 1, is absent
in Kohler’s group of agents at different splits.
Additionally, we find that the prior art provided no reason
for modifying Kohler’s agent group and rearranging the agents
based on a common skill. We note that the other independent
claims 9 and 14 similarly recite grouping of available agents
with a common agent-skill indicator. Accordingly, we reverse
the rejection of claims 1 through 9 and 11 through 20 under 35
U.S.C. § 103 over Kohler.
In view of the forgoing, the decision of the Examiner
rejecting claims 1 through 9, and 11 through 20 under 35
U.S.C. § 103 is reversed.
REVERSED
KENNETH W. HAIRSTON )
Administrative Patent Judge )
)
)
) BOARD OF PATENT
MICHAEL R. FLEMING )
Administrative Patent Judge ) APPEALS AND
)
) INTERFERENCES
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