Appeal No. 1998-0946 Application No. 08/365,269 requested service are determined, i.e., all that is necessary for the requested update. The results of the requested service are then provided over the network back to the customer at the remote location, i.e., the updated version of the software is sent back to the customer. However, claim 1, as does each of the independent claims, requires that the request is received “with optional service incorporation instructions of the remote location customer.” Kirouac provides for no such “optional service incorporation instructions.” At the central computer site in Kirouac, software patch version numbers are compared and the requester is provided with the most recent patch version available. The customer is not permitted to include “optional service incorporation instructions,” as claimed. The examiner recognizes this deficiency and relies on Cox for the teaching of such “optional service incorporation instructions” pointing to Figure 3 of Cox where “Install”, “Configure”, “Remove”, “Exit” and “Help” buttons are shown. The examiner states [answer-page 5] that these buttons comprise the claimed “optional service incorporation instructions” and that it would have been obvious to combine 4Page: Previous 1 2 3 4 5 6 7 8 NextLast modified: November 3, 2007