Appeal No. 2002-1785
Application No. 09/239,338 Page 5
We begin with claim 1. As noted by the examiner (Paper No.
3, mailed January 4, 2001), Christ does not specifically show
that responsive to a user request for employees having a given
expertise, the system displays a map on an informational kiosk
wherein a representation of the location of the employees having
the given expertise is shown. The examiner's position is that
Christ shows that the system displays a map of the facility with
the location of a specific transmission highlighted. According
to the examiner (id.), since the method of Christ is applicable
to storage sites and hospitals, one of ordinary skill in the art
would have been motivated to apply the method of locating
employees in a store to include the step of displaying a store
map on an informational kiosk to show the location of the
employee who is an expert in a field in which a customer needs
assistance.
Appellants concede (brief, page 4) that Christ shows a prior
art method for using the unique signature submitted by a
respective transmitter to locate an individual. However,
appellants assert (id.) that Christ fails to provide any
suggestion or incentive to apply this technology to finding
subject matter experts.
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