Appeal No. 2002-1832
Application No. 09/318,980 Page 2
BACKGROUND
Appellant's invention relates to a computer including a
memory having system information stored therein, and a repair
system and method using a computer communications network. An
understanding of the invention can be derived from a reading of
exemplary claims 1 and 4, which are reproduced as follows:
1. A computer, comprising:
a central processing unit for processing application
programs;
a first memory for storing programs which initialize and
test the computer when the computer is turned on;
a second memory having system information stored therein;
a monitor for displaying information which is manipulated by
the programs; and
a modem for transferring the stored system information to a
host computer on a request of the host computer via a
communication network.
4. A repair method for a computer, comprising the steps of:
connecting a user’s computer to a host computer via a
computer communication network;
transferring system information stored in a memory of the
user’s computer from the user’s computer to the host computer
upon a request of the host computer;
transferring a repair program according to the system
information from the host computer to the user’s computer; and
repairing the user’s computer with the repair program.
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