Appeal No. 2003-1654 Page 2 Application No. 09/439,310 BACKGROUND The appellants’ invention relates to business methods for assuring quality services (specification, page 1). A copy of the claims under appeal is set forth in the appendix to the appellants’ brief. The examiner relied upon the following prior art reference in rejecting the appealed claims: Eisner, Essentials of Project and Systems Engineering Management, pp. 46-53, 58-60 and 147-176 (John Wiley & Sons, Inc. 1997). The following rejections are before us for review. Claim 4 stands rejected under 35 U.S.C. § 101 as being directed to non-statutory subject matter. Claim 4 stands rejected under 35 U.S.C. § 112, second paragraph, as being indefinite for failing to particularly point out and distinctly claim the subject matter which appellants regard as their invention. Claims 1, 2 and 4 stand rejected under 35 U.S.C. § 102(b) as being anticipated by Eisner. Rather than reiterate the conflicting viewpoints advanced by the examiner and the appellants regarding the above-noted rejections, we make reference to the answer (Paper No. 12) for the examiner's complete reasoning in support of the rejections and toPage: Previous 1 2 3 4 5 6 7 8 9 10 NextLast modified: November 3, 2007