Appeal No. 2003-0813
Application No. 08/771,885
centralized server. Information that is not available locally, may be obtained by the user
from a centralized server through a wide area communications network connected
between the centralized server and the public kiosk.
Representative independent claim 21 is reproduced as follows:
21. An information distribution system comprising a plurality of
information systems associated with respective ones of different services,
at least one centralized server, and
a plurality of public kiosks disposed in different public places each
operable using configuration and interface information stored in a locally
accessible associated memory without accessing said centralized server
for interacting with a user to permit the user to select one of said different
services, and operable, responsive to a user entering such a selection, for
unloading from said associated memory information associated with the
selected service and presenting the unloaded information to said user and
operable, responsive to the user entering a particular request, for
establishing a multimedia-video telecommunications connection between
the user and a representative of the selected one of said different
services,
and further operable for forwarding the user's selection to said at
least one centralized server if said information is not stored in said
memory, each of said public kiosks being directly connected to said at
least one centralized server via a wide area communications network, and
wherein
said at least one centralized server being operable for then
downloading via said network information to the kiosk at which said user is
located for storage thereat and presentation to the user and for
periodically downloading to each of said kiosks for storage thereat
changes to user selectable information associated with a respective one
of said different services.
2
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