Ex Parte Thayer - Page 2


                   Appeal No. 2006-1764                                                                                             
                   Application No. 10/177,965                                                                                       

                           automatically entering the received information into a data structure; and                               
                           providing from said processor-based device at least one web-based page, said at                          
                   least one web-based page comprising at least a portion of the information entered in said                        
                   data structure.                                                                                                  
                           The references relied on by the examiner are:                                                            
                   Tanaka et al. (Tanaka)   5,986,835   Nov. 16, 1999                                                               
                   Cogger et al. (Cogger)   6,032,184   Feb.  29, 2000                                                              
                   Barford et al. (Barford)  6,587,960   July    1, 2003                                                            
                                                                                   (filed Jan. 11, 2000)                            
                           Claims 1, 5 through 11, 13 through 16 and 18 through 20 stand rejected under 35                          
                   U.S.C. § 102(b) as being anticipated by Cogger.                                                                  
                           Claims 2, 3 and 12 stand rejected under 35 U.S.C. § 103(a) as being unpatentable                         
                   over Cogger in view of Tanaka.                                                                                   
                           Claims 4 and 17 stand rejected under 35 U.S.C. § 103(a) as being unpatentable                            
                   over Cogger in view of Barford.                                                                                  
                           Reference is made to the briefs and the answer for the respective positions of the                       
                   appellant and the examiner.                                                                                      
                                                            OPINION                                                                 
                           We have carefully considered the entire record before us, and we will sustain the                        
                   anticipation rejection of claims 1, 5 through 11, 13 through 16 and 18 through 20, and                           
                   sustain the obviousness rejection of claims 2 through 4, 12 and 17.                                              
                           We agree with the examiner’s findings (answer, pages 1, 2, 5 through 7 and 9                             
                   through 14) that the limitations of independent claims 1, 11 and 16 read directly on the                         
                   teachings of Cogger.  A trouble ticket is opened in Cogger for service problems with the                         




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