Ex Parte Lim et al - Page 2

                  Appeal 2007-1731                                                                                           
                  Application 10/796,051                                                                                     
                                                   INTRODUCTION                                                              
                         The inventions relate to management of communication services from                                  
                  a service provider by a customer of the provider.  The management system                                   
                  employs an Internet-based architecture that provides access to users’ virtual                              
                  private networks via an end user browser.  (Abstract.)  Claims 7, 13, and 27                               
                  are illustrative:                                                                                          
                         7.  A system for authorizing a user of a client to have access to a                                 
                  server via the Internet comprising:                                                                        
                         means in said client for inputting a user identification (ID) and user                              
                  password;                                                                                                  
                         means in said client for storing a unique client address;                                           
                         communication means at said client for passing said ID, password and                                
                  address to said server via said Internet in response to a request therefrom;                               
                         means at said server to store information respecting said client and to                             
                  compare said stored information with said user ID and user password;                                       
                         means at said server to store dynamic status information respecting                                 
                  said user, said dynamic status information being one of enabled, disabled or                               
                  active; and                                                                                                
                         means to authorize log in of said user if said ID and password agree                                
                  with said stored information and if said user status is enabled.                                           
                         13.  A system for providing context sensitive help information on a                                 
                  client’s browser screen in response to a help request from a user comprising:                              
                         a two frame window on said browser screen including a content frame                                 
                  window and a dashboard frame window;                                                                       
                         a help button associated with said dashboard frame window; and                                      



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