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HSC. John Pfeiffer was the programmer from Harris Data who was
assigned to work on this project. Mr. Speer and Mr. Paxson
assisted Mr. Pfeiffer by describing the logic and flow of
information necessary for the business of HSC. Mr. Pfeiffer used
this information to create and develop the Local Software in RPG
II computer language, which was to be run on Pioneer’s IBM System
34 computer. Mr. Pfeiffer subsequently joined Pioneer as a full-
time employee on June 1, 1982, where his primary responsibilities
consisted of the continued development of the Local Software.
Although Pioneer billed HSC monthly for the programming and
services in connection with the financial accounting software,
Pioneer did not bill HSC for the creation and development of the
Local Software.
The initial Local Software programs consisted of the order
taking and inventory control programs, including functions to:
(1) Maintain open customer order files that were indexed by
orders and customer telephone number; (2) maintain a detailed
perpetual inventory file, which included a description of the
merchandise, quantity available, item number, and warehouse
location and activities; (3) maintain customer, or member, master
files, which included a customer’s name, address, member number,
special dates such as anniversary and birth dates, credit card
numbers, all pertinent credit information, and a complete history
of a customer’s purchasing activities; (4) maintain customer
service files; and (5) prepare management reports for the sales
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