Norwest Corporation and Subsidiaries - Page 8

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          second copy was kept off site as a second backup to the on-site             
          copy in the event of a disaster.8                                           
               Petitioner typically entered into a maintenance and support            
          agreement with the vendor (usually for an additional periodic               
          fee) in conjunction with the purchase of mainframe or                       
          minicomputer software whereby the vendor agreed to correct errors           
          in the computer program and to provide updated versions of the              
          software as they became available.  If a copy of software had               
          been lost or destroyed (and a backup had not been made), a                  
          replacement copy would have been provided to petitioner by the              
          vendor without charge.                                                      
               Petitioner was entitled to only one running version of each            
          copy of software purchased.  Thus, if petitioner desired to load            
          a copy of software onto a second computer (which it did),                   
          additional copies had to be purchased (sometimes at reduced                 
          rates) or a multiple-machine license was required.                          




          8    The installation process was essentially the same for                  
          minicomputer software.  A computer program would be received on             
          magnetic tape, loaded onto the minicomputer, and tested for                 
          errors before being put into service.  Additionally, both on-site           
          and off-site backup copies were maintained.  Computer programs              
          for personal computers (PCs) were received on small diskettes               
          (floppy disks) and loaded onto the PC's hard disk drive.  Because           
          PC software is significantly cheaper and easier to replace,                 
          petitioner did not make backup copies of PC software for off-site           
          storage.                                                                    






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