United Parcel Service of America - Page 69




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               4.   Incurred liability for damage or loss to packages in              
                    excess of $100 when the shipper declared such excess              
                    value and paid an EVC.26                                          
               5.   Billed shippers for EVC's.                                        
               6.   Collected EVC's.                                                  
               7.   Deposited EVC's into petitioner's bank accounts.                  
               8.   Retained interest paid on EVC income held in                      
                    petitioner's accounts.                                            
               9.   Processed excess value claims.                                    
               10. Investigated excess value claims.                                  
               11. Traced lost parcels.                                               
               12. Inspected damaged parcels.                                         
               13. Paid excess value claims.                                          
               14. Maintained a "loss prevention" manual and                          
                    personnel to audit and implement it.                              
               15. Defended against lawsuits brought by shippers whose                
                    excess value claims had been denied.                              
               16. Incurred all costs associated with the administration              
                    of its excess value activity.                                     
               17. Obtained and paid for catastrophic insurance                       
                    to cover its liability for lost or damaged shipments.             



               26Petitioner accepted liability for damage or loss to                  
          packages up to $100 and made payment for such loss or damages.              




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Last modified: May 25, 2011