George W. Earnshaw - Page 3




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               From July 20, 1996, through September 19, 1997, petitioner             
          made the following payments on his account:                                 
                    Posting Date           Payment Amount                             
                    7-20-96                $1,000                                     
          10-21-96                   800                                              
          3-14-97                   350                                               
          4-21-97                   350                                               
          5-22-97                   350                                               
          6-19-97                   350                                               
          7-19-97                   350                                               
          8-19-97                   350                                               
          9-19-97                   350                                               
          Total                     $4,250                                            
               Beginning with the July 1996 statement, a total of $6,146.66           
          in finance charges was posted to petitioner’s Mastercard account.           
          Late fees were also posted to petitioner’s Mastercard account               
          from July 19 to December 18, 1996, and in October, November, and            
          December 1997.  Petitioner objected to some of the late fees on             
          the ground that timely payments were made.  In or before                    
          September 1997, petitioner began contesting the late fees and               
          finance charges posted to his account.  Beginning in October                
          1997, petitioner ceased making payments, advising MBNA that he              
          might resume payments when a dispute over the late fees was                 
          resolved.  In a letter dated January 15, 1998, MBNA offered to              
          settle petitioner’s account for a payment of $12,700 by                     
          February 1, 1998.  On January 28, 1998, petitioner sent a check             
          to MBNA in the amount of $12,700.                                           
               At the time of the settlement of petitioner’s account,                 
          MBNA’s records reflected a balance of $32,566.70.  MBNA sent to             





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