Katherine Ilovar Rodriguez - Page 9

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          rude and arrogant”, and she “ranted and raved” at her.  But                 
          petitioner did, eventually, request a conference.                           
               Ms. Dellosso, according to the case records, advised                   
          petitioner by a telephone message that petitioner was required to           
          submit a Form 433-A, Collection Information Statement for Wage              
          Earners and Self-Employed Individuals, and proof of income and              
          expenses.  Ms. Dellosso informed petitioner that her check for              
          $35,000 had not fully paid her tax liabilities.  She informed               
          petitioner that she had set aside both July 7 and 12, 2005, at 10           
          a.m. as alternative dates for a conference.  Receiving no                   
          response to her telephone message, Ms. Dellosso telephoned                  
          petitioner again and left another message stating that if                   
          petitioner failed to appear by the July 12, 2005, appointment,              
          Ms. Dellosso would issue her determination.                                 
               The case records indicate that petitioner responded to the             
          second telephone message.  She asked by telephone that the                  
          hearing be postponed until July 19, 2005.  Petitioner stated that           
          she wanted the interest and penalties abated and wanted to                  
          “settle” the case.  Ms. Dellosso and her supervisor, who was also           
          on the line, informed petitioner that no OIC or installment                 
          agreement could be accepted unless all unpaid years were                    
          included.  At this point, according to the case records,                    
          petitioner began “shouting hysterically”, refusing to let Ms.               
          Dellosso speak.  Ms. Dellosso terminated the telephone call.                






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