Robert A. Franklin - Page 8




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          abatement.  Agent Harbin informed petitioner of her decisions by            
          letter on November 22, 2004.  The IRS adjusted petitioner’s                 
          account to reflect statutory suspension of interest of $342.37              
          for 1998 (for October 15, 2000, to May 22, 2002) and of $811.61             
          for 1999 (for October 15, 2001, to May 22, 2002).  On December 4,           
          2004, petitioner sent the IRS a letter requesting abatement in              
          full.  The Jacksonville Appeals Office sent petitioner a letter             
          on December 20, 2004, acknowledging receipt of petitioner’s                 
          request for interest abatement.                                             
               On January 4, 2005, Mr. Schultz contacted the IRS to inquire           
          about petitioner’s request for interest abatement.  On January 7,           
          2005, respondent informed Mr. Schultz that petitioner’s request             
          for interest abatement would be forwarded to the Area Director.             
          After the IRS assigned petitioner’s request for interest                    
          abatement on January 21, 2005, to Appeals Officer Charles Kelly             
          (AO Kelly) in the Jacksonville Appeals Office, AO Kelly sent                
          petitioner a letter dated January 27, 2005, acknowledging receipt           
          of petitioner’s request for interest abatement.                             
               AO Kelly sent petitioner a letter dated March 31, 2005,                
          summarizing petitioner’s request for interest abatement.  It                
          included a timeline of petitioner’s case and analyzed his                   
          request.  In the letter, AO Kelly informed petitioner that                  
          respondent had determined that delays in petitioner’s case were             
          not unreasonable.  AO Kelly also requested that petitioner                  







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