§ 63.2-1728. Establishment of toll-free telephone line for complaints; investigation on receipt of complaint...
With such funds as are appropriated for this purpose, the Commissioner shall establish a toll-free telephone line to respond to complaints regarding operations of assisted living facilities, adult day care centers and child welfare agencies. Upon receipt of a complaint concerning the operation of an assisted living facility, adult day care center or child welfare agency, regardless of whether the program is subject to licensure, the Commissioner shall, for good cause shown, cause an investigation to be made, including on-site visits as he deems necessary, of the activities, services, records and facilities. The assisted living facility, adult day care center or child welfare agency shall afford the Commissioner reasonable opportunity to inspect all of the operator's activities, services, records and facilities and to interview its agents and employees and any child or other person within its custody or control. Whenever an assisted living facility, adult day care center or child welfare agency subject to inspection under this section is determined by the Commissioner to be in noncompliance with the provisions of this subtitle or with regulations adopted pursuant to this subtitle, the Commissioner shall give reasonable notice to the assisted living facility, adult day care center or child welfare agency of the nature of its noncompliance and may thereafter take appropriate action as provided by law, including a suit to enjoin the operation of the assisted living facility, adult day care center or child welfare agency.
(1993, cc. 730, 742, § 63.1-198.03; 2002, c. 747.)
Sections: Previous 63.2-1721 63.2-1722 63.2-1723 63.2-1724 63.2-1725 63.2-1726 63.2-1727 63.2-1728 63.2-1729 63.2-1730 63.2-1731 63.2-1732 63.2-1733 63.2-1734 63.2-1735 NextLast modified: April 3, 2009