Appeal No. 1999-1780
Application No. 08/651,630
Appellants’ invention pertains to a system and method which
may be used by a customer for the pick up and/or drop off of
items. More specifically, and with reference to appellants’
Figure 1, the system includes a plurality of sale registers 106
where transactions are recorded and a customer receipt is
generated, a “merchandise pick up” (MPU) kiosk 104 where a
customer inputs information indicating a readiness to pick up an
item, for example, an item previously purchased at one of the
registers 106, a work station 108 where items to be picked up
are stored, a “hold for merchandise” (HFM) database 112 for
recording, storing and transmitting transaction information, and
a communication channel 102 for electrically connecting the
various components of the system to each other to transmit
information therebetween. As explained in more detail in the
specification, appellants’ system can be used to pick up
merchandise, to drop off merchandise for repair, or to return or
exchange merchandise. A further understanding of the subject
matter at issue in this appeal can be derived from a reading of
independent claims 28, 37 and 46, copies of which appear in the
appendix to appellants’ main brief.
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