Appeal No. 2004-1200
Application No. 09/871,996
1. A method for interfacing between a plurality of
customers and a plurality of independent service providers
including a first service provider and a second service provider,
the method comprising:
collecting customer demographic information and transaction
data for a plurality of transaction requests initiated by the
customers, wherein a first subset of the plurality of transaction
requests is initiated with transaction devices associated with
the first service provider but not the second service provider
and a second subset of the plurality of transaction requests is
initiated with transaction devices associated with the second
service provider but not the first service provider;
for each transaction request,
determining which of the plurality of independent service
providers should receive the transaction request on the basis of
the collected customer information; and
transmitting the transaction request to the determined
independent service provider and
developing a customer profile categorizing the customers
according to customer demographic information received with the
first and second subsets.
29. A computer system for interfacing between a plurality
of customers and a plurality of independent service providers
including a first service provider and a second service provider,
the computer system comprising:
a storage device configured to store data related to
customer transactions;
at least one communications device configured to permit
exchange of data with a plurality of transaction devices, wherein
a first subset of the transaction devices is associated with the
first service provider but not the second service provider and a
second subset of the transaction devices is associated with the
second service provider but not the first service provider; and
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