Appeal No. 2004-1200
Application No. 09/871,996
a processor connected with the storage device and the at
least one communications device, wherein the processor is
configured to:
collect customer demographic information and transaction
data for a plurality of transaction requests initiated by the
customers with the first and second subsets;
for each transaction request,
determine which of the plurality of independent service
providers should receive the transaction request on the basis of
the collected customer information; and
transmit the transaction request to the determined
independent service provider and
develop a customer profile categorizing the customers
according to customer demographic information received with the
first and second subsets.
THE PRIOR ART
The references relied on by the examiner to support the
final rejection are:
Burge et al. (Burge) 6,014,638 Jan. 11, 2000
Wong et al. (Wong) 6,119,933 Sep. 19, 2000
Schein et al. (Schein) 6,226,623 May 1, 2001
Levine et al. (Levine) 6,233,566 May 15, 2001
Computer Associates Ships Jasmine(R)ii, First Intelligent and
Integrated eBusiness Platform, PR Newswire; New York; Apr. 10,
2000.
Neugents ii: Software That Can Think, Computer Associates, May
10, 2000.
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