Appeal 2007-0209
Application 10/021,621
acoustical properties of a received voice message. (Specification 11).
Additionally, Appellants’ invention determines the cost of reviewing a
message as well as the loss of opportunity resulting from not reviewing the
message to alert the user when it is cost-effective to review the message.
(Specification 40). More particularly, the invention expresses the cost of not
reviewing the message as an expected rate of lost opportunity per unit of
time to the user resulting from not reviewing the message. (Id.)
Losee discloses a method of ranking electronic messages by economic
worth to minimize information overload.1 (Abstract 179). Particularly,
Losee discloses an economic model that determines and compares the cost
of examining a message with the cost of not examining the message. If the
cost of examining the message exceeds the cost of not doing so, the user is
advised not to examine the message (181) to prevent information overload,
which might result in an economic and opportunistic loss to the user. (179).
Badt discloses an audio notification management system that analyzes
a voice message to determine the identity of the speaker, as well as the
speaker’s level within an organization. Badt further discloses assigning a
priority value to the message based on the speaker level in the organization.
Therefore, the higher the speaker’s level in the organization the greater the
priority value that will be assigned to the message (col. 4, ll. 30-63).
1 Losee at page 179 defines information overload as the receipt of more
information than is needed or desired to function effectively and further the
goals of an individual or organization.
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