Appeal No. 2007-0673
Application No. 09/847,794
Findings of Fact.
Latimer teaches a system for training a point of sale operator (cashier)
to use the proper scanning technique. The system also monitors the
scanning technique of a point of sale operator (cashier). See abstract and
column 1, lines 37 through 56. The system provides two modes of operation,
a training mode, shown in figure 4, and a monitoring mode, shown in figure
5. See also column 3, line 26 through 60. The training mode makes use of
feedback to the cashier as part of the training. The monitoring mode is used
when the cashier is scanning items for customers. The monitoring mode
generates a report of the cashier’s performance which is provided to
management. See column 3, line 51 through column 4, line 7. The scanners
of the point of sale terminal may also include displays such as a series of
LED’s (shown in figures 8 and 9) which identify the effectiveness of the
operator’s scanning technique. These displays operate during the
monitoring mode and are used to provide feedback to the cashier. These
displays operate on a real time basis and provide an indication of the most
recent scan. See figures 7 through 9 and column 7, lines 27 through 51. We
do not find that Latimer teaches providing a report of performance goals
when the cashier starts a work session or when the cashier ends a work
session providing the cashier with a report of the cashier’s measured
performance.
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