Oregon Statutes - Chapter 725 - Consumer Finance; Title and Payday Loans - Section 725.620 - Filing complaint against title lender; notice; investigation.

(1) A lender in the business of making title loans shall include in every title loan contract a notice, printed in type size equal to at least 12-point type, stating that the consumer or the consumer’s attorney may file a complaint with the Director of the Department of Consumer and Business Services as provided in this section.

(2) Any person claiming to be aggrieved by a practice that violates a provision of ORS 725.605, 725.610 or 725.615 or any rule adopted under ORS 725.505 regulating a lender in the business of making title loans, or the person’s attorney, may file with the director a verified complaint in writing. The person shall state in the complaint the name and address of the lender alleged to have committed the unlawful practice and the particulars of the alleged unlawful practice. The director may require the person to set forth in the complaint other information that the director considers pertinent. The person may file the complaint no later than one year after the alleged unlawful practice.

(3) After the filing of a complaint under this section, the director may cause an investigation to be made under ORS 725.310. [2001 c.445 §201; 2007 c.603 §9]

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Last modified: August 7, 2008