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has moved, the written warranties require the owner to seek
warranty service from any Chrysler Corp. dealer selling the same
make of vehicle. The warranties for model years 1981 through
1986 direct the owner to contact the nearest Chrysler Corp.
dealer if failure of a warranted part necessitates emergency
service.
The warranties, in part, set forth procedures an owner could
follow if unsatisfied with the dealer's response to the request
for warranty service. The owner can choose to discuss the matter
with the selling dealer's management, the Customer Relations
Department in the nearest Chrysler Zone Office, and/or Chrysler's
Customer Relations Department in Detroit. For model years 1982
through 1986, the written warranties added that the owner could,
in some cases, take the matter to a Chrysler Corp. Customer
Satisfaction Board, and in other cases, to the Customer
Arbitration Board.
The written vehicle warranties do not cover all problems
that might arise with the vehicle during the applicable warranty
periods. Coverage of repairs required as a result of fire,
accident, abuse or negligence, failure to properly operate the
vehicle, or alterations of the vehicle not recommended or
approved by petitioner are expressly excluded. Also, expressly
excluded are repairs required due to lack of maintenance or
improper maintenance. The warranties, for model years 1981
through 1986, do not cover damage from the environment, such as
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Last modified: May 25, 2011