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State and petitioners’ FEMA Application No. 5341A (regarding the
January 1995 flood), advised petitioners, in part, as follows:
We have reviewed your application for disaster
assistance from the Individual and Family Grant Program
and any verification you may have provided.
We regret to inform you that we have determined that
you do not qualify for assistance for transportation
damages or losses because you have sufficient remaining
vehicles to meet your serious needs.
We are sorry that you do not meet our program
guidelines. * * *
Attached to the foregoing letter was an Appeals Process
Notice (the Notice) indicating that the California State
Department of Social Services had denied petitioners’ disaster
assistance application for personal property on May 13, 1995, and
petitioners’ disaster assistance application for transportation
on June 15, 1995. The Notice also advised petitioners that if
they disagreed with either determination, they could file a
written appeal with the State within 60 days from the date of the
Notice.
There is nothing in the record to suggest that petitioners
ever filed an appeal in respect of the denial of their disaster
assistance application(s) by the California State Department of
Social Services.
Late in 1995, having met with only limited success in
obtaining disaster relief from State and Federal agencies and
apparently having limited credit, petitioners turned to their
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