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          bankruptcy specialist (Mr. Raymond’s December 9, 2002 letter).              
          That letter stated in pertinent part:                                       
                    You and I discussed the above matter on November                  
               19, 2002.  You informed me that the 1996 and 1997 taxes                
               had not been discharged in the Freys’ bankruptcy as a                  
               substitute return had been filed by the IRS for the                    
               Freys and the Freys did not file the returns until                     
               November 13, 2000.  The Freys state that they filed the                
               returns prior to November 2000.                                        
                    The Freys inform me that they received the 09-20-                 
               1999 Notice Number CP 504 on September 30, 1999.  The                  
               Notice had been mailed to a prior address so the Freys                 
               did not get it for ten days.  Mr. Frey called Mrs. Lee                 
               (as noted on page two of exhibit A) of the IRS and was                 
               informed by Mrs. Lee that the IRS had no returns for                   
               1996 and 1997.  Mrs. Lee advised the Freys to mail the                 
               returns to IRS, Attn:  ASFR, Philadelphia, PA 19255.                   
                    The Freys had previously filed the returns but                    
               complied with Mrs. Lee’s directions.  The returns were                 
               still packed with their household goods because of the                 
               Freys’ move.  The Freys found the returns (copies                      
               attached) dated them 11-1-99 and mailed the returns to                 
               the ASFR address given by Mrs. Lee.                                    
                    The Freys received nothing further from the IRS                   
               until 2001 when the Freys were advised that the IRS had                
               not received the 1997 return.  The Freys dated the 1997                
               returns 5-30-01 and mailed them to the IRS.                            
                    It appears to me that the taxes should have been                  
               discharged in the bankruptcy based on the 1999 filing                  
               date.                                                                  
               On January 14, 2003, the IRS bankruptcy specialist to whom             
          Mr. Raymond had sent Mr. Raymond’s December 9, 2002 letter sent a           
          letter to Mr. Raymond.  That letter stated in pertinent part:               
                    This is in regards to correspondence we received                  
               on December 11, 2002.  In your correspondence you                      
               provided copies of tax returns for years 1996 and 1997.                
               I have reviewed the information you have provided and                  
               have made these determinations base[d] on the                          
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