Appeal No. 2003-0957 Page 3 Application No. 09/074,074 A further understanding of the invention can be achieved by reading the following claim. 19. A computer-readable media having instructions for use in automatically generating a customer billing statement for a plurality of customers; the instructions performing steps comprising: creating a customer billing statement template having a message area; storing in a database a plurality of billing messages each having an assigned priority; defining criteria for determining which of the billing messages are to be included in a customer billing statement; and generating the customer billing statement for each of the plurality of customers by repeating the steps of: selecting billing messages from the database based on the criteria and information specific to the customer being billed; arranging the selected billing messages based on their priority; and using only those selected billing messages that have the highest priority and that can fit within the message area when generating each customer billing statement. Claims 18-20 stand rejected under 35 U.S.C. § 103(a) as obvious over U.S. Patent No. 5,121,945 ("Thomson") and U.S. Patent No. 5,177,687 ("Baggarly").Page: Previous 1 2 3 4 5 6 7 8 9 10 11 NextLast modified: November 3, 2007