Appeal 2007-2593
Application 09/859,359
1 is thus the adaptation of an old idea or invention . . . using newer technology that is
2 commonly available and understood in the art.” Id. at 1162.
3 ANALYSIS
4 Claims 1, 4-7, 9-11, 15, 16, 18-21, 23-25, 29, 30, 32-35, 37-46, 48-55, 57-64, and
5 66-68 rejected under 35 U.S.C. § 102(b) as anticipated by Sloane.
6 The Appellants argue these claims as a group.
7 Accordingly, we select claim 1 as representative of the group.
8 37 C.F.R. § 41.37(c)(1)(vii) (2006).
9 Claim 1 is reproduced below [bracketed matter, including citations to where
10 the Examiner found the recited limitations in Sloane, and some paragraphing
11 added].
12 1. A method for providing personalized customer services to a user
13 using a wireless communication device associated with the user, the
14 method comprising the steps of:
15 [1] establishing wireless communication with the wireless
16 communication device [(col. 2 lines 67 to col. 3 lines 4 and Figures 12
17 and 13)] which is attached to a shopping cart associated with the user
18 [(col. 4 lines 8-10, col. 9 lines 21-26, and Figure 12)];
19 [2] automatically receiving preference information of the user from
20 the wireless communication device through the wireless
21 communication [(col. 3 lines 5-47 and 56-59 and col. 4 lines 27-31)];
22 and
23 [3] providing,
24 based on the preference information,
25 a personalized customer service
26 in response to a request of a particular customer service from
27 the user [(col. 3 lines 5-67, col. 4 lines 27-31, col. 6 lines 21-39,
28 and col. 8 lines 13-49)].
10
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Last modified: September 9, 2013