Norwest Corporation and Subsidiaries - Page 3

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               Mark A. Hager, Albert G. Lauber, Julie W. Davis, Carl S.               
          Kravitz, James Sottile IV, John R. Kalligher, and Matthew W. Frank,         
          for petitioner.                                                             
               Barry J. Laterman, Paul Colleran, Michael Goldbas, Tyrone J.           
          Montague, and Bruce G. Warner, for respondent.                              


                                      CONTENTS                                        
                                                                     Page            
          FINDINGS OF FACT ............................................  7            
          1. Background .............................................  7              
          2. Software Development Methodology .......................  8              
               A.  Phase 1:  Request ..................................  9            
               B.  Phase 2:  Project Initiation .......................  9            
               C.  Phase 3:  Definition ............................... 10            
               D.  Phase 4:  Logical Design ........................... 10            
               E.  Phase 5:  Physical Design .......................... 11            
               F.  Phase 6:  Development .............................. 11            
               G.  Phase 7:  Testing .................................. 11            
               H.  Phase 8:  Implementation ........................... 12            
               I.  Phase 9:  Postimplementation ....................... 12            
               J.  Application of the Software Development Methodology. 13            
          3.   The Eight Sample Internal Use Software Development                     
               Activities ............................................. 14            
               A.  Strategic Banking System ........................... 15            
               B.  Trust TU ........................................... 23            
               C.  Success ............................................ 28            
               D.  General Ledger ..................................... 33            
               E.  Money Transfer ..................................... 36            
               F.  Cyborg Payroll ..................................... 42            
               G.  Trust Payment ...................................... 44            
               H.  Debit Card ......................................... 46            
          OPINION ..................................................... 50            
          1. Section 41 ............................................. 51              
          2. Internal Use Software .................................. 56              





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