Norwest Corporation and Subsidiaries - Page 9

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          improved controls and managed risks.  SDM was applied in developing         
          new software by Norwest personnel and in modifying software                 
          purchased from vendors.  The SDM procedures were applied to each            
          project activity, with the exception of small maintenance projects          
          that were grouped together for purposes of SDM.                             
               SDM involved the following nine phases, which permitted an             
          incremental approach to funding and development:                            
               A.  Phase 1:  Request                                                  
               In the request phase, those seeking the development or                 
          modification of the software evaluate the feasibility,                      
          cost/benefits, and risks associated with the project.  During this          
          phase, the business problem to be solved is described, and                  
          potential business and technical solutions are discussed.                   
               B.  Phase 2:  Project Initiation                                       
               In the project initiation phase, expectations regarding                
          project scope, deliverables, approach, costs, and schedules are             
          agreed upon, documented, and approved.  Determinations are made             
          with respect to the skills required to complete the project, and a          
          project team is assembled.  Additionally, resource commitments are          
          made for future phases.                                                     
               During this phase, a Project Risk Assessment Form is                   
          completed.  This form "is used to evaluate the risk associated with         
          completing a project [and] * * * is intended to help the Project            
          Manager determine the kinds of structure and controls that are              





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