Norwest Corporation and Subsidiaries - Page 113

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          that, to the extent that it is possible to quantify, a 20-percent           
          level of uncertainty (in the ability to predict a program's                 
          behavior) in a project constitutes "technical risk"43--which, in            
          turn, would result in a significant chance of failure.44 Dr.                
          McDermott was of the belief that Norwest would not have engaged in          
          any project in which there was a greater than 50-percent chance of          
          failure in the first place.                                                 
               Finally, Dr. McDermott noted that the field of computer                
          science does not engage in research in the same manner as other             
          fields--i.e., the "white lab coat" experiments.  Rather, he                 
          asserted that computer science research is less formal.                     
               B.  Respondent's Experts                                               
                    i.  Dr. Randall Davis                                             
               One of respondent's experts was Randall Davis, Ph.D., a                
          professor of management in the electrical engineering and computer          
          science department at Massachusetts Institute of Technology (MIT).          
          He previously served as an associate director at the Artificial             
          Intelligence Laboratory at MIT.  Dr. Davis has been a consultant            

               43   In his rebuttal report, Dr. McDermott defined the type            
          of technical risk that arises in most cases as "the risk that a             
          given computing configuration, or `architecture,' might not be              
          programmable to perform a task within realistic time and space              
          bounds, assuming that there are compelling reasons to use that              
          architecture."                                                              
               44   Dr. McDermott noted, however, that software projects              
          fail for many reasons that have nothing to do with research or              
          technical risk, but rather with a vendor's failure to deliver a             
          product on time, changing conditions, or the incompetency of the            
          programmers.                                                                



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