PNC Bancorp, Inc. Successor to First National Pennsylvania Corporation, et al. - Page 10

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          appropriate instances, the applicant would be offered a smaller             
          loan or a loan on different terms.7                                         
               Applications for consumer loans that were approved were                
          generally closed in the branch where the loan application was               
          taken.  Closing included, among other things, the prospective               
          borrower's execution of a note or other evidence of indebtedness,           
          the prospective borrower's execution of a security agreement or             
          other document conveying a security interest in collateral where            
          appropriate, the delivery of those documents to the banks and, on           
          the part of the banks, some act making the loan proceeds                    
          available or, in the case of a new line of credit, some act                 
          memorializing the banks' agreements to disburse funds on demand.            
          The banks recorded the documents necessary to perfect a security            
          interest in collateral where appropriate.                                   
               The prospective borrower could decide not to enter into a              
          loan transaction at any time prior to closing.  Similarly, the              
          banks could decide not to enter into a loan transaction at any              
          time prior to closing, except where they had entered into a loan            
          commitment with the prospective borrower.  The banks generally              
          did not charge fees in connection with consumer loans because of            
          competitive factors.8                                                       


               7In some instances, credit was approved in an amount greater           
          than that sought in the application, and the appropriate platform           
          employee was encouraged to "upsell" the loan to the prospective             
          borrower.                                                                   
               8The term "fees" refers to amounts paid by the borrower in             
          connection with the loan origination process.  The term "costs"             
          refers to expenses incurred by the banks.                                   


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