James M. Robinette - Page 9

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          defaulted offers”.  Ms. Santino knew of the 5-year filing                   
          requirement, but she did not know what years were covered by                
          petitioner’s offer-in-compromise.  In her courtesy investigation            
          of petitioner’s offer-in-compromise, she did not look at the                
          transcripts for 1995, 1996, or 1997.  She did not consider                  
          petitioner’s pattern of filing his returns on or about October              
          15.  Ms. Santino never spoke with petitioner or Mr. Coy.                    
               On July 13, 2000, Ms. Santino sent petitioner a letter                 
          declaring petitioner’s offer-in-compromise in default.  The basis           
          for the default was that the IRS had not received petitioner’s              
          Form 1040 for 1998.                                                         
               On September 28, 2000, the IRS issued a Final Notice--Notice           
          of Intent to Levy and Your Right to a Hearing.                              
               On October 6, 2000, petitioner, through his authorized                 
          representative Mr. Coy, filed a Form 12153, Request for a                   
          Collection Due Process Hearing.  Petitioner stated the basis for            
          the appeal as:  “We do not believe the taxpayer owes the amounts            
          stated in the Notice of Intent to Levy and would like the                   
          opportunity to resolve these matters at a Collection Due Process            
          Hearing.”                                                                   
               On January 10, 2001, Appeals Officer Troy C. Talbott of the            
          Oklahoma City, Oklahoma, office sent Mr. Coy a letter identifying           
          the options available for resolution of petitioner’s tax                    
          liability (such as full payment, installment agreement, offer-in-           






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