- 16 - Conclusion Because there was an impermissible ex parte communication, we remand this case to the IRS Appeals Office closest to Santa Monica, California, for a new CDP hearing with an impartial Appeals officer. This hearing should be conducted face-to-face unless Industrial waives its right by agreeing to a hearing by telephone or through the mail. The cover letter which we determined was an ex parte communication--and this opinion with its lengthy quotation from it--should be removed from Industrial’s administrative file and not shown to the Appeals officer conducting the hearing on remand. An appropriate order will be issued.Page: Previous 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16Last modified: November 10, 2007