The opinion in support of the decision being
entered today was not written for publication
and is not binding precedent of the Board.
_______________
Paper No. 21
UNITED STATES PATENT AND TRADEMARK OFFICE
BEFORE THE BOARD OF PATENT APPEALS
AND INTERFERENCES
Ex parte TINA L. MOLDENHAUER,
MELISSA MAGOS,
and GREG GORDY
Appeal No. 2002-1875
Application 09/245,7761
ON BRIEF
Before HAIRSTON, BARRETT, and RUGGIERO, Administrative Patent
Judges.
BARRETT, Administrative Patent Judge.
DECISION ON APPEAL
This is a decision on appeal under 35 U.S.C. § 134 from the
final rejection of claims 1-9, 11-19, and 21. Claims 10 and 20
have been canceled.
We reverse.
1 Application for patent filed February 5, 1999, entitled
"Method and Apparatus for Providing Web-Based Assistance to
Customers and Service Representatives."
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