Appeal No. 2002-1875 Application 09/245,776 interpreted to correspond to selecting (interrogating), for example, a button on the displayed device to receive additional information about the function of that button for use in discussing the problem with the customer (specification, page 5, lines 14-16; page 16, line 21 to page 17, line 2). While, perhaps, claim 9 could read on the installation configurations of Figs. 8b and 8c, where a model of a receiver is shown and can be rotated (specification, page 5, lines 12-13; page 15, line 14 to page 16, line 7), it does not appear that this option provides for "interrogating the display." As to claim 9, the examiner finds that Taylor discloses a "query for a model of a set-top box for which the user needs assistance" at column 4, lines 57-60; "means for displaying the set-top box selected ..." at column 3, lines 10-15; and "mean for interrogating the display of said selected set-top box" at column 3, lines 15-20 (FR3; EA4-5). Appellants argue that Taylor does not disclose a "query for a model of a set-top box for which the user needs assistance." It is argued that Taylor discloses a VCR icon for the purpose of software-based remote control and the icon does not correspond to a "query" for model of a set-top box, but even it did, it does not teach a query "for a model of a set-top box" (Br8-9). The examiner states that Taylor discloses several graphical icons representing devices, which is like appellants' Fig. 8d - 7 -Page: Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 NextLast modified: November 3, 2007