Appeal No. 2005-0823 Application No. 10/300,895 Page 15 Turning to IAH, we make the following findings of fact from Section 8.6: "ECCB was introduced into the manual ASP system in 1989 as a weekly process and changed to a daily process in December 1994. ECCB is a critical component of ARC’s current processing activities and is a harbinger of the planned conversion to electronic processing embodied in the Interactive Agent Reporting (IAR) project" (page 1, left column). "Failure to electronically void invalid or canceled credit card sales by midnight on the day of sale will result in clients being billed for the invalid or canceled transactions" (page 1, left column). "Utilize CRS or ISR void formats following the day of sale, but no later than midnight Monday following the close of the sales week to electronically reverse credit card sales that are returned by clients. When Monday is a federal or legal holiday recognized by ARC in Section 12 of this Handbook, the deadline is extended until midnight Tuesday following the close of the sales week. Reversal transactions will post as credits, i.e., negative (-) amounts, on credit card statements" (page 1, left column). "ECCB was designed, and extensively tested, to remove from the ARC database any transaction that had been electronically voided through a CRS" (page 1, right column). We make the following findings of fact from Section 10 of IAH: "IAR INTERACTIVEplus (IAR) is an electronic Sales Reporting system that was developed by Airlines Reporting Corporation (ARC) with input from advisory groups made up of Travel Agents. The IAR core product was released in January 1997" (page 2, left column).Page: Previous 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 NextLast modified: November 3, 2007