Ex Parte Goldstein - Page 15



           Appeal No. 2005-0823                                                                        
           Application No. 10/300,895                                             Page 15              


                  Turning to IAH, we make the following findings of fact from                          
            Section 8.6:                                                                               
                        "ECCB was introduced into the manual ASP system in                             
                  1989 as a weekly process and changed to a daily process                              
                  in December 1994.  ECCB is a critical component of                                   
                  ARC’s current processing activities and is a harbinger                               
                  of the planned conversion to electronic processing                                   
                  embodied in the Interactive Agent Reporting (IAR)                                    
                  project" (page 1, left column).                                                      
                        "Failure to electronically void invalid or                                     
                  canceled credit card sales by midnight on the day of                                 
                  sale will result in clients being billed for the                                     
                  invalid or canceled transactions" (page 1, left                                      
                  column).                                                                             
                        "Utilize CRS or ISR void formats following the day                             
                  of sale, but no later than midnight Monday following                                 
                  the close of the sales week to electronically reverse                                
                  credit card sales that are returned by clients.  When                                
                  Monday is a federal or legal holiday recognized by ARC                               
                  in Section 12 of this Handbook, the deadline is                                      
                  extended until midnight Tuesday following the close of                               
                  the sales week.                                                                      
                        Reversal transactions will post as credits, i.e.,                              
                  negative (-) amounts, on credit card statements" (page                               
                  1, left column).                                                                     
                        "ECCB was designed, and extensively tested, to                                 
                  remove from the ARC database any transaction that had                                
                  been electronically voided through a CRS" (page 1,                                   
                  right column).                                                                       
            We make the following findings of fact from Section 10 of IAH:                             
                        "IAR INTERACTIVEplus (IAR) is an electronic Sales                              
                  Reporting system that was developed by Airlines                                      
                  Reporting Corporation (ARC) with input from advisory                                 
                  groups made up of Travel Agents.  The IAR core product                               
                  was released in January 1997" (page 2, left column).                                 






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