Appeal 2007-2451
Application 10/694,925
1 17. Melchione is directed towards a sales and service support system and
2 method, and in particular, to an electronic sales and service support
3 system and method for assisting customer service and identifying sales
4 targets, distributing sales leads, enhancing sales tools, and tracking
5 performance of sales and sales personnel. (Melchione, col. 1, ll. 26-31.)
6 18. Melchione states that its electronic sales and service support system is
7 preferably capable of interfacing with a system for opening a single
8 account that includes a full range of financial components. Thus, the
9 integrated system of Melchione’s invention also preferably includes a
10 system for opening an account, preferably in a single session. The
11 system is preferably in communication with the central database,
12 micromarketing centers, central customer information systems and
13 branch systems of the present invention so that data can pass between
14 these systems where legal and appropriate. (Melchione, col. 7, ll. 30-
15 40.)
16
17 PRINCIPLES OF LAW
18 Claim Construction
19 The general rule is that terms in the claim are to be given their ordinary and
20 accustomed meaning. Johnson Worldwide Assocs. v. Zebco Corp., 175 F.3d 985,
21 989, 50 USPQ2d 1607, 1610 (Fed. Cir. 1999). In the USPTO, claims are
22 construed giving their broadest reasonable interpretation.
23 [T]he Board is required to use a different standard for construing
24 claims than that used by district courts. We have held that it is
25 erroneous for the Board to “appl[y] the mode of claim interpretation
26 that is used by courts in litigation, when interpreting the claims of
12
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