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United Parcel Service General Services Co. (UPS-General
Services). UPS-General Services provides management services to
affiliates of UPS. UPS-New York provides ground delivery
services in the eastern region of the United States. UPS-Ohio
provides ground delivery services in the central and western
region of the United States. Within the United States,
petitioner generally provided statewide intrastate service5 and
interstate service between all points in the States and the
District of Columbia.6 Another subsidiary, UPS-Air, provided air
delivery service for packages traveling partially by air.
Petitioner had 62 operating districts in the United States.
Each district had an operational and administrative staff and a
manager who was responsible for all district operations. The
district manager reported to 1 of 11 regional managers, who, in
turn, reported to the corporate headquarters.
Generally, each package picked up by a UPS driver is
delivered to a package operating center. At each center,
packages are unloaded from package cars and loaded onto trailers,
which haul the packages either directly to another center for
delivery or to a UPS sorting hub. At the hub, packages are
5Petitioner did not provide intrastate service within Texas.
6There were limited exceptions pertaining to Texas, Hawaii,
and Alaska in which petitioner did not provide full services.
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Last modified: May 25, 2011