Thomas and Julia Bo - Page 5

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          liabilities on their returns for the years in issue because he              
          thought they had not deducted enough for telecommunication                  
          expenses (cell phones and pagers).                                          
               In 1997 and early 1998, petitioner told Annette Davis                  
          (Davis), an employee of respondent,2 that he believed petitioners           
          had reported owing more tax than they owed.  Davis recommended              
          that petitioners submit an offer in compromise.                             
          D.   Events From March 18, 1999,3 to October 8, 2001                        
               1.   March 18, 1999                                                    
               Petitioner mailed a letter to Davis on March 18, 1999, in              
          which he referred to a conversation he had had with her.  In that           
          conversation, petitioner had told Davis that he believed that               
          petitioners’ returns were incorrect because they did not include            
          deductions for telecommunication costs of about $5,000 per year.            
               On March 13, 2000, petitioner wrote to respondent and asked            
          respondent to consider petitioners’ situation as an economic                
          hardship case.  In that letter, petitioner said that his accident           
          on December 13, 1996, had caused severe physical injuries to him            
          and substantial financial losses to his business.                           




               2  Annette Davis’s position with respondent at that time is            
          not in the record.  She later became a group manager.                       
               3  Petitioners contend that interest on their underpayment             
          for 1991-95 that accrued from Mar. 18, 1999, to the present                 
          should be abated.                                                           





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