- 16 -
Donnici, Lupo, and Charles Lane (Schwartz’s law partner) held
equal shares of the stock of Bedford Management Group, Inc.
During 1987, the central management organization was
reappraised, and it was decided that the considerable growth in
the business and increasing competition intensified the need for
a coordinating body that could continue to project and maintain
the DHL worldwide network with uniform operational and service
standards. In 1988, DHL established the Worldwide Coordination
Center (WHQ) in Belgium. Three superregions were established,
each with its own chief executive officer (CEO). Po Chung was CEO
for the Asia Pacific region; Patrick Foley, DHL’s CEO, was CEO
for North and South America; and Robert Kuijpers was CEO for
Europe, the United Kingdom, and Africa.
WHQ was to direct, support, and advise the regions, to
supervise compliance with global policies, and to ensure that the
regions adopted a consistent approach to key issues. It had
responsibility for establishing strategy, coordinating resource
allocation, and supporting and advising regional management,
including coordinating with DHL, to ensure that operating
procedures and service levels established centrally or recognized
as best demonstrated practice were used throughout the DHL
network. A Worldwide Services Department was also established to
be responsible for directing and coordinating the integration of
operations and marketing initiatives across regions; coordinating
Page: Previous 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 NextLast modified: May 25, 2011